Legal

Terms & Conditions

Last updated: March 2, 2026

Agreement to Terms

By accessing and using Auren's website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

1. Use of Service

Eligibility

You must be at least 18 years old to make purchases on our website. By placing an order, you represent that you are of legal age to form a binding contract.

Account Responsibility

If you create an account with us, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Prohibited Activities

You agree not to:

  • Use our service for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the website
  • Use automated systems to access the service without permission
  • Impersonate any person or entity

2. Products & Pricing

Product Descriptions

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, colors, or other content are completely accurate, complete, or error-free. Products are sourced from our trusted supplier partners.

Pricing

All prices are listed in USD and are subject to change without notice. We reserve the right to modify prices at any time. However, prices for orders already placed will not be changed.

Pricing Errors

If a product is listed at an incorrect price due to an error, we reserve the right to cancel any orders placed for that product and notify you of the cancellation.

3. Orders & Payment

Order Acceptance

Your order is an offer to purchase products from us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

Payment Processing

Payment must be received before we process your order. We accept major credit cards and PayPal. All transactions are processed securely through our payment partners.

Order Cancellation

You may cancel your order within 12 hours of placing it. After this period, orders are sent to our suppliers for fulfillment and cannot be cancelled. Please contact us immediately if you need to cancel an order.

4. Shipping & Delivery

Shipping Times

Products ship directly from our supplier partners. Estimated delivery times are provided on each product page and during checkout. Actual delivery times may vary based on location and product availability.

Shipping Delays

While we strive to meet estimated delivery times, delays may occur due to factors beyond our control, including customs processing, weather conditions, or carrier delays. We are not responsible for delays caused by these circumstances.

International Shipping

For international orders, you are responsible for any customs duties, taxes, or fees imposed by your country. These charges are not included in our pricing and are the buyer's responsibility.

5. Returns & Refunds

Please refer to our Return Policy page for detailed information about returns, refunds, and exchanges.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Auren or our content suppliers and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Auren shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our service or products.

Our total liability for any claim arising from your use of our service shall not exceed the amount you paid for the product giving rise to the claim.

8. Dispute Resolution

Any disputes arising from these terms or your use of our service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

You agree to waive any right to a jury trial or to participate in a class action lawsuit.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of our service after changes are posted constitutes acceptance of the modified terms.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: legal@auren.shop
Or visit our Contact Page

Your Acceptance

By using our website and placing orders, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, please discontinue use of our services immediately.